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Check Your Refund Status

Enter your User ID, mobile number, or name to track your refund

Refund Status Lookup

Search by: User ID · Mobile Number · Customer Name

How to check your refund status

1

Enter your User ID or mobile number above

2

Click Search to find your refund records

3

View your status, amount, and bank details

Status Guide
Processed
Refund transferred to your bank account.
Pending
Being reviewed — will be processed soon.
Rejected
Rejected — please contact support.
ISP Management Portal — Refund Status Portal  |  Staff Login